Is your water heater acting up? Whether it’s leaking, not heating, or struggling to meet your needs, Thomas Home Services is here to help. Our expert plumbers ensure you’ll have reliable hot water in no time.
EXCELLENT Based on 818 reviews Diane Parr2025-08-02Trustindex verifies that the original source of the review is Google. Great service from Mike! I called this morning since my dryer was not heating and got an appointment the same day. Thank you! Mel Axelrod2025-08-01Trustindex verifies that the original source of the review is Google. Thomas arrived on time, he was very personable and knowledgeable. I will definitely use this company again for future appliance repairs if needed. rose danaher2025-08-01Trustindex verifies that the original source of the review is Google. great company great technician. highly recommend. Joan Schutte2025-07-31Trustindex verifies that the original source of the review is Google. I had a wonderful experience with everyone I interacted with at Thomas Home Repair! I will highly recommend them to family and friends!!! Laura Ziff2025-07-24Trustindex verifies that the original source of the review is Google. I just experienced the best customer service ever!!! Yesterday, I opened my washing machine to do laundry and water came gushing out of it. I called two different appliance repair companies and Thomas was able to provide the earliest appointment at 8:00 this morning. Mandy in dispatch was fabulous. She had me laughing the entire time. Tom arrived right on time. He figured out the problem very quickly. Tom was so honest. He explained that the washing machine was from 2008!!! It was here when we bought the house a few years ago. He said we could pay to fix it, but other parts were also bad. Tom recommended buying a new washing machine. Tom made a suggestion as to who to call and stayed with me while I made the call and ordered the washing machine. He went above and beyond. Tom easily could have left as soon as I decided to not do the repairs, He made sure I selected a washing machine that met our needs. It will be delivered in the morning. What could have been an absolute nightmare turned out to be incredibly easy. You would be well served to use Thomas Home Services for all of your home repairs. I certainly will in the future.". MIKEL PERRY2025-07-15Trustindex verifies that the original source of the review is Google. Excellent service. Joe, the tech provided pics and explained the compinents of theA/C system. He provided a side by side reading next to the manufactor's range. He rinsed off the outside unit. I had NOT seen this type of service in AZ period. 5 STARS to Thomas Home ServicesVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
We tackle all sorts of plumbing issues to keep your Mesa home running smoothly including:
…and more!
Q: What are the most common plumbing problems in Mesa homes?
A: Many Mesa homeowners face issues like hard water buildup, clogged drains, leaking pipes, and water heater problems due to the area’s mineral-rich water.
Q: How can I prevent hard water damage to my plumbing?
A: Installing a water softener can reduce mineral buildup in your pipes and fixtures, extending their lifespan and improving water quality.
Q: How do I know if I have a water leak?
A: Watch for signs like a sudden spike in your water bill, damp spots on walls or floors, or low water pressure. Our plumbers can quickly detect and fix leaks.
Q: What’s the average cost of a plumbing repair?
A: Costs vary depending on the repair, but we always provide a clear estimate after assessing the issue. Plus, with the Thomas Loyalty Club, you can save on repairs and maintenance.
Q: Can you help with sewer line issues?
A: Absolutely! From clogs to repairs, our team is equipped to handle sewer line problems, including camera inspections to pinpoint the issue.
Q: How often should I get my plumbing inspected?
A: We recommend an annual inspection to catch potential issues early and ensure your system runs smoothly. Regular maintenance can save you money in the long run.
The Thomas loyalty club is an exclusive membership service club for homeowners like you who really love their homes and want to protect them from costly and annoying breakdowns.
Your home’s systems work hard every day, and we are here to keep them running.
Membership in the Thomas Loyalty Club helps Mesa homeowners plan for routine maintenance and save hundreds on avoidable system failures, seasonal tune ups, system maintenance, and over payment on utilities.
Ask us about becoming a member of the Thomas Loyalty Club today!
*Cannot be combined with other offers. One coupon per customer. Other restrictions apply. Call for details.
It all started when Grandpa Henry returned home from the war in 1946. Not really sure what to do next, he approached his uncle for help who was able to assist him in finding work in the local plumber’s union in Houston Texas. Eventually he would start his own service company and be joined by his two sons Sam and Boley and then later Sam’s three sons Will, Ben, and Josh.
Today, Will is at the helm carrying on the family legacy of hard work and service to others
Over the years, the company has grown into a trusted home services provider for plumbing, HVAC, and appliance repair across the Phoenix area, and even into San Tan Valley!
Now run by the third generation of the Thomas family, our company remains committed to the same core values of honesty, transparency, and excellent service. When you choose us, you’re not just a customer—you’re part of the family.
From left to right: Sam (my dad) holding my baby brother, Grandpa Thomas holding me as a baby, and Uncle Boley.
We promise to leave your home spotless. If we make a mess, we’ll clean it up so it looks as good—or even better—than when we arrived.
As professionals, we promise to treat you and your home with respect and to make sure that you always feel comfortable with the process from start to finish.
We promise to get the job done right the first time, every time. If our repair doesn’t hold up, we’ll fix it again at no cost, and we’ll make sure you’re fully satisfied.
We promise to keep you fully informed, giving you all the details you need to make the best decision for you and your family.
We promise to be there when we say we will, ensuring you can plan your day with confidence and complete peace of mind, knowing we prioritize your time.
Are you dealing with a faulty or outdated water heater? Whether your water heater is leaking, not heating effectively, or just isn’t meeting your household’s needs anymore, Thomas Home Services is here to help. Our experienced plumbers specialize in professional water heater replacement, ensuring you get reliable hot water when you need it most.
EXCELLENT Based on 818 reviews Diane Parr2025-08-02Trustindex verifies that the original source of the review is Google. Great service from Mike! I called this morning since my dryer was not heating and got an appointment the same day. Thank you! Mel Axelrod2025-08-01Trustindex verifies that the original source of the review is Google. Thomas arrived on time, he was very personable and knowledgeable. I will definitely use this company again for future appliance repairs if needed. rose danaher2025-08-01Trustindex verifies that the original source of the review is Google. great company great technician. highly recommend. Joan Schutte2025-07-31Trustindex verifies that the original source of the review is Google. I had a wonderful experience with everyone I interacted with at Thomas Home Repair! I will highly recommend them to family and friends!!! Laura Ziff2025-07-24Trustindex verifies that the original source of the review is Google. I just experienced the best customer service ever!!! Yesterday, I opened my washing machine to do laundry and water came gushing out of it. I called two different appliance repair companies and Thomas was able to provide the earliest appointment at 8:00 this morning. Mandy in dispatch was fabulous. She had me laughing the entire time. Tom arrived right on time. He figured out the problem very quickly. Tom was so honest. He explained that the washing machine was from 2008!!! It was here when we bought the house a few years ago. He said we could pay to fix it, but other parts were also bad. Tom recommended buying a new washing machine. Tom made a suggestion as to who to call and stayed with me while I made the call and ordered the washing machine. He went above and beyond. Tom easily could have left as soon as I decided to not do the repairs, He made sure I selected a washing machine that met our needs. It will be delivered in the morning. What could have been an absolute nightmare turned out to be incredibly easy. You would be well served to use Thomas Home Services for all of your home repairs. I certainly will in the future.". MIKEL PERRY2025-07-15Trustindex verifies that the original source of the review is Google. Excellent service. Joe, the tech provided pics and explained the compinents of theA/C system. He provided a side by side reading next to the manufactor's range. He rinsed off the outside unit. I had NOT seen this type of service in AZ period. 5 STARS to Thomas Home ServicesVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
At Thomas Home Services, we understand how important a functioning water heater is for your daily routine. Here’s why customers trust us:
Decades of Experience: Serving customers since 1946, we bring unparalleled expertise to every job.
Honest and Transparent: Our plumbers are known for clear communication—no upselling, just the solutions you need.
Licensed and Trained Technicians: All our plumbers are licensed and receive weekly training to stay updated on the latest technology and best practices.
Fast and Reliable Service: We prioritize your convenience and strive to complete replacements quickly without compromising quality.
Warranty-Backed Work: Enjoy peace of mind with our one-year warranty on labor and parts.
Not sure if it’s time to replace your water heater? Look for these common signs:
Insufficient Hot Water: If your water isn’t staying hot long enough, your unit may be failing.
Frequent Repairs: Regular breakdowns and repairs can indicate it’s time for a new system.
Rusty Water: Discolored water from your taps might mean your tank is corroding internally.
Unusual Noises: Rumbling or banging sounds could suggest sediment buildup that’s damaging your water heater.
Age of the Unit: Most water heaters last 8-12 years. If yours is older, replacement might be the best option.
We promise to leave your home spotless. If we make a mess, we’ll clean it up so it looks as good—or even better—than when we arrived.
As professionals, we promise to treat you and your home with respect and to make sure that you always feel comfortable with the process from start to finish.
We promise to get the job done right the first time, every time. If our repair doesn’t hold up, we’ll fix it again at no cost, and we’ll make sure you’re fully satisfied.
We promise to keep you fully informed, giving you all the details you need to make the best decision for you and your family.
We promise to be there when we say we will, ensuring you can plan your day with confidence and complete peace of mind, knowing we prioritize your time.
When it’s time for a replacement, selecting the right type of water heater is crucial. We’ll guide you through the options to ensure you get the perfect fit for your needs and budget:
Tank Water Heaters: Traditional models that store and heat water in a tank. These are cost-effective and ideal for many households.
Tankless Water Heaters: On-demand systems that heat water as needed, offering energy efficiency and a compact design.
Hybrid Water Heaters: Combining the benefits of both tank and tankless systems, hybrids are energy-efficient and high-capacity.
How long does it take to replace a water heater? Typically, a standard water heater replacement can be completed within 2-4 hours. More complex installations, such as tankless systems, may take longer.
What types of water heaters do you install? We install tank, tankless, and hybrid water heaters. Our team will help you choose the best option based on your needs and budget.
Do you offer warranties on water heater replacements? Yes, all our water heater replacements come with a one-year warranty on labor and parts.
How do I know if I need a repair or a replacement? If your water heater is over 8-12 years old, frequently breaks down, or fails to provide adequate hot water, replacement is likely the better option. Our plumbers can assess your system and recommend the best course of action.
Are energy-efficient water heaters worth the investment? Absolutely. Energy-efficient models, like tankless or hybrid water heaters, can significantly reduce your energy bills and provide long-term savings.
The Thomas loyalty club is an exclusive membership service club for homeowners like you who really love their homes and want to protect them from costly and annoying breakdowns.
Your home’s systems work hard every day, and we are here to keep them running.
Membership in the Thomas Loyalty Club helps homeowners plan for routine maintenance and save hundreds on avoidable system failures, seasonal tune ups, system maintenance, and over payment on utilities.
Ask us about becoming a member of the Thomas Loyalty Club today!
*Cannot be combined with other offers. One coupon per customer. Other restrictions apply. Call for details.
It all started when Grandpa Henry returned home from the war in 1946. Not really sure what to do next, he approached his uncle for help who was able to assist him in finding work in the local plumber’s union in Houston Texas. Eventually he would start his own service company and be joined by his two sons Sam and Boley and then later Sam’s three sons Will, Ben, and Josh.
Today, Will is at the helm carrying on the family legacy of hard work and service to others
Over the years, the company has grown into a trusted home services provider for plumbing, HVAC, and appliance repair across the Phoenix area, and even into San Tan Valley!
Now run by the third generation of the Thomas family, our company remains committed to the same core values of honesty, transparency, and excellent service. When you choose us, you’re not just a customer—you’re part of the family.
From left to right: Sam (my dad) holding my baby brother, Grandpa Thomas holding me as a baby, and Uncle Boley.
#280439 – 296332
Licensed, Bonded, & Insured
3400 N. Arizona Ave. #106,
Chandler, AZ 85225
602-834-7489
© 1999-2024 Thomas Home Services.
All rights reserved.
#280439 – 296332
Licensed, Bonded, & Insured
3400 N. Arizona Ave. #106,
Chandler, AZ 85225
602-834-7489
© 1999-2024 Thomas Home Services.
All rights reserved.
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