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Heat Pump Repair in Chandler, AZ

Reliable Service You Can Count On
In Chandler, AZ, a well-functioning heat pump is essential for year-round comfort. Whether you’re cooling off during the sweltering summer or keeping warm in the cooler months, heat pumps are versatile systems that provide both heating and cooling. When your heat pump starts acting up, you need fast, reliable repair services to get it back in shape. That’s where Thomas Home Services comes in. With decades of experience, we’re your go-to experts for heat pump repair in Chandler, AZ.
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EXCELLENT Based on 818 reviews Diane Parr2025-08-02Trustindex verifies that the original source of the review is Google. Great service from Mike! I called this morning since my dryer was not heating and got an appointment the same day. Thank you! Mel Axelrod2025-08-01Trustindex verifies that the original source of the review is Google. Thomas arrived on time, he was very personable and knowledgeable. I will definitely use this company again for future appliance repairs if needed. rose danaher2025-08-01Trustindex verifies that the original source of the review is Google. great company great technician. highly recommend. Joan Schutte2025-07-31Trustindex verifies that the original source of the review is Google. I had a wonderful experience with everyone I interacted with at Thomas Home Repair! I will highly recommend them to family and friends!!! Laura Ziff2025-07-24Trustindex verifies that the original source of the review is Google. I just experienced the best customer service ever!!! Yesterday, I opened my washing machine to do laundry and water came gushing out of it. I called two different appliance repair companies and Thomas was able to provide the earliest appointment at 8:00 this morning. Mandy in dispatch was fabulous. She had me laughing the entire time. Tom arrived right on time. He figured out the problem very quickly. Tom was so honest. He explained that the washing machine was from 2008!!! It was here when we bought the house a few years ago. He said we could pay to fix it, but other parts were also bad. Tom recommended buying a new washing machine. Tom made a suggestion as to who to call and stayed with me while I made the call and ordered the washing machine. He went above and beyond. Tom easily could have left as soon as I decided to not do the repairs, He made sure I selected a washing machine that met our needs. It will be delivered in the morning. What could have been an absolute nightmare turned out to be incredibly easy. You would be well served to use Thomas Home Services for all of your home repairs. I certainly will in the future.". MIKEL PERRY2025-07-15Trustindex verifies that the original source of the review is Google. Excellent service. Joe, the tech provided pics and explained the compinents of theA/C system. He provided a side by side reading next to the manufactor's range. He rinsed off the outside unit. I had NOT seen this type of service in AZ period. 5 STARS to Thomas Home ServicesVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Full Range of Heat Pump Repairs

Our team is equipped to handle any issue your heat pump may face, including:
Refrigerant Leaks: Low refrigerant levels can reduce your heat pump’s efficiency. We’ll diagnose and repair leaks, and recharge your system to ensure optimal performance.
Frozen Coils: Frozen coils can prevent your heat pump from heating or cooling your home effectively. We’ll identify the root cause and restore your system to full operation.
Thermostat Issues: A malfunctioning thermostat can lead to improper heating or cooling. We’ll calibrate or replace faulty thermostats to keep your home comfortable.
Electrical Problems: From faulty wiring to broken relays, electrical issues can cause your heat pump to stop working entirely. We’ll troubleshoot and repair these problems to get your system running smoothly again.
Strange Noises: If your heat pump is making unusual noises, such as grinding, squealing, or rattling, it’s time for a professional inspection. Our technicians will pinpoint the source of the noise and perform the necessary repairs.

Common Signs Your Heat Pump Needs Repair

Common Signs Your Heat Pump Needs Repair
Your heat pump may show signs of trouble before it stops working altogether. Being aware of these warning signs can help you catch problems early and avoid more costly repairs down the road:
Insufficient Heating or Cooling: If your heat pump is struggling to maintain a comfortable temperature, it may be due to a mechanical issue, refrigerant leak, or clogged air filter.
Unusual Noises: Strange sounds like grinding, banging, or rattling could indicate problems with the motor, fan, or other internal components.
Short Cycling: If your heat pump is turning on and off frequently, it’s likely short cycling, which can be caused by thermostat issues, refrigerant leaks, or airflow problems.
Higher Energy Bills: A sudden spike in your energy bills could mean your heat pump is working harder than necessary due to an underlying issue.
Frozen or Leaking Unit: Ice buildup on the outdoor unit or visible leaks are clear signs your heat pump requires immediate attention.
Why Choose Thomas Home Services for Heat Pump Repair?
Experienced, Friendly Technicians
At Thomas Home Services, our team of skilled technicians has the experience and expertise to handle any heat pump issue, big or small. We pride ourselves on being friendly, professional, and knowledgeable, making the repair process stress-free for you. All of our technicians are licensed, insured, and undergo continuous training to stay up-to-date with the latest in heat pump technology.
Honest, Transparent Pricing
We believe in upfront, transparent pricing—no hidden fees, no surprise charges. Before any work begins, we’ll provide you with a detailed estimate, so you know exactly what to expect. Plus, we never upsell unnecessary repairs or services, so you can trust that our recommendations are truly in your best interest.
Hear From Just a Few of Our Happy Customers!
EXCELLENT Based on 818 reviews Diane Parr2025-08-02Trustindex verifies that the original source of the review is Google. Great service from Mike! I called this morning since my dryer was not heating and got an appointment the same day. Thank you! Mel Axelrod2025-08-01Trustindex verifies that the original source of the review is Google. Thomas arrived on time, he was very personable and knowledgeable. I will definitely use this company again for future appliance repairs if needed. rose danaher2025-08-01Trustindex verifies that the original source of the review is Google. great company great technician. highly recommend. Joan Schutte2025-07-31Trustindex verifies that the original source of the review is Google. I had a wonderful experience with everyone I interacted with at Thomas Home Repair! I will highly recommend them to family and friends!!! Laura Ziff2025-07-24Trustindex verifies that the original source of the review is Google. I just experienced the best customer service ever!!! Yesterday, I opened my washing machine to do laundry and water came gushing out of it. I called two different appliance repair companies and Thomas was able to provide the earliest appointment at 8:00 this morning. Mandy in dispatch was fabulous. She had me laughing the entire time. Tom arrived right on time. He figured out the problem very quickly. Tom was so honest. He explained that the washing machine was from 2008!!! It was here when we bought the house a few years ago. He said we could pay to fix it, but other parts were also bad. Tom recommended buying a new washing machine. Tom made a suggestion as to who to call and stayed with me while I made the call and ordered the washing machine. He went above and beyond. Tom easily could have left as soon as I decided to not do the repairs, He made sure I selected a washing machine that met our needs. It will be delivered in the morning. What could have been an absolute nightmare turned out to be incredibly easy. You would be well served to use Thomas Home Services for all of your home repairs. I certainly will in the future.". MIKEL PERRY2025-07-15Trustindex verifies that the original source of the review is Google. Excellent service. Joe, the tech provided pics and explained the compinents of theA/C system. He provided a side by side reading next to the manufactor's range. He rinsed off the outside unit. I had NOT seen this type of service in AZ period. 5 STARS to Thomas Home ServicesVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
EXCELLENT Based on 818 reviews Diane Parr2025-08-02Trustindex verifies that the original source of the review is Google. Great service from Mike! I called this morning since my dryer was not heating and got an appointment the same day. Thank you! Mel Axelrod2025-08-01Trustindex verifies that the original source of the review is Google. Thomas arrived on time, he was very personable and knowledgeable. I will definitely use this company again for future appliance repairs if needed. rose danaher2025-08-01Trustindex verifies that the original source of the review is Google. great company great technician. highly recommend. Joan Schutte2025-07-31Trustindex verifies that the original source of the review is Google. I had a wonderful experience with everyone I interacted with at Thomas Home Repair! I will highly recommend them to family and friends!!! Laura Ziff2025-07-24Trustindex verifies that the original source of the review is Google. I just experienced the best customer service ever!!! Yesterday, I opened my washing machine to do laundry and water came gushing out of it. I called two different appliance repair companies and Thomas was able to provide the earliest appointment at 8:00 this morning. Mandy in dispatch was fabulous. She had me laughing the entire time. Tom arrived right on time. He figured out the problem very quickly. Tom was so honest. He explained that the washing machine was from 2008!!! It was here when we bought the house a few years ago. He said we could pay to fix it, but other parts were also bad. Tom recommended buying a new washing machine. Tom made a suggestion as to who to call and stayed with me while I made the call and ordered the washing machine. He went above and beyond. Tom easily could have left as soon as I decided to not do the repairs, He made sure I selected a washing machine that met our needs. It will be delivered in the morning. What could have been an absolute nightmare turned out to be incredibly easy. You would be well served to use Thomas Home Services for all of your home repairs. I certainly will in the future.". MIKEL PERRY2025-07-15Trustindex verifies that the original source of the review is Google. Excellent service. Joe, the tech provided pics and explained the compinents of theA/C system. He provided a side by side reading next to the manufactor's range. He rinsed off the outside unit. I had NOT seen this type of service in AZ period. 5 STARS to Thomas Home ServicesVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
EXCELLENT Based on 818 reviews Diane Parr2025-08-02Trustindex verifies that the original source of the review is Google. Great service from Mike! I called this morning since my dryer was not heating and got an appointment the same day. Thank you! Mel Axelrod2025-08-01Trustindex verifies that the original source of the review is Google. Thomas arrived on time, he was very personable and knowledgeable. I will definitely use this company again for future appliance repairs if needed. rose danaher2025-08-01Trustindex verifies that the original source of the review is Google. great company great technician. highly recommend. Joan Schutte2025-07-31Trustindex verifies that the original source of the review is Google. I had a wonderful experience with everyone I interacted with at Thomas Home Repair! I will highly recommend them to family and friends!!! Laura Ziff2025-07-24Trustindex verifies that the original source of the review is Google. I just experienced the best customer service ever!!! Yesterday, I opened my washing machine to do laundry and water came gushing out of it. I called two different appliance repair companies and Thomas was able to provide the earliest appointment at 8:00 this morning. Mandy in dispatch was fabulous. She had me laughing the entire time. Tom arrived right on time. He figured out the problem very quickly. Tom was so honest. He explained that the washing machine was from 2008!!! It was here when we bought the house a few years ago. He said we could pay to fix it, but other parts were also bad. Tom recommended buying a new washing machine. Tom made a suggestion as to who to call and stayed with me while I made the call and ordered the washing machine. He went above and beyond. Tom easily could have left as soon as I decided to not do the repairs, He made sure I selected a washing machine that met our needs. It will be delivered in the morning. What could have been an absolute nightmare turned out to be incredibly easy. You would be well served to use Thomas Home Services for all of your home repairs. I certainly will in the future.". MIKEL PERRY2025-07-15Trustindex verifies that the original source of the review is Google. Excellent service. Joe, the tech provided pics and explained the compinents of theA/C system. He provided a side by side reading next to the manufactor's range. He rinsed off the outside unit. I had NOT seen this type of service in AZ period. 5 STARS to Thomas Home ServicesVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
EXCELLENT Based on 818 reviews Diane Parr2025-08-02Trustindex verifies that the original source of the review is Google. Great service from Mike! I called this morning since my dryer was not heating and got an appointment the same day. Thank you! Mel Axelrod2025-08-01Trustindex verifies that the original source of the review is Google. Thomas arrived on time, he was very personable and knowledgeable. I will definitely use this company again for future appliance repairs if needed. rose danaher2025-08-01Trustindex verifies that the original source of the review is Google. great company great technician. highly recommend. Joan Schutte2025-07-31Trustindex verifies that the original source of the review is Google. I had a wonderful experience with everyone I interacted with at Thomas Home Repair! I will highly recommend them to family and friends!!! Laura Ziff2025-07-24Trustindex verifies that the original source of the review is Google. I just experienced the best customer service ever!!! Yesterday, I opened my washing machine to do laundry and water came gushing out of it. I called two different appliance repair companies and Thomas was able to provide the earliest appointment at 8:00 this morning. Mandy in dispatch was fabulous. She had me laughing the entire time. Tom arrived right on time. He figured out the problem very quickly. Tom was so honest. He explained that the washing machine was from 2008!!! It was here when we bought the house a few years ago. He said we could pay to fix it, but other parts were also bad. Tom recommended buying a new washing machine. Tom made a suggestion as to who to call and stayed with me while I made the call and ordered the washing machine. He went above and beyond. Tom easily could have left as soon as I decided to not do the repairs, He made sure I selected a washing machine that met our needs. It will be delivered in the morning. What could have been an absolute nightmare turned out to be incredibly easy. You would be well served to use Thomas Home Services for all of your home repairs. I certainly will in the future.". MIKEL PERRY2025-07-15Trustindex verifies that the original source of the review is Google. Excellent service. Joe, the tech provided pics and explained the compinents of theA/C system. He provided a side by side reading next to the manufactor's range. He rinsed off the outside unit. I had NOT seen this type of service in AZ period. 5 STARS to Thomas Home ServicesVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
EXCELLENT Based on 818 reviews Diane Parr2025-08-02Trustindex verifies that the original source of the review is Google. Great service from Mike! I called this morning since my dryer was not heating and got an appointment the same day. Thank you! Mel Axelrod2025-08-01Trustindex verifies that the original source of the review is Google. Thomas arrived on time, he was very personable and knowledgeable. I will definitely use this company again for future appliance repairs if needed. rose danaher2025-08-01Trustindex verifies that the original source of the review is Google. great company great technician. highly recommend. Joan Schutte2025-07-31Trustindex verifies that the original source of the review is Google. I had a wonderful experience with everyone I interacted with at Thomas Home Repair! I will highly recommend them to family and friends!!! Laura Ziff2025-07-24Trustindex verifies that the original source of the review is Google. I just experienced the best customer service ever!!! Yesterday, I opened my washing machine to do laundry and water came gushing out of it. I called two different appliance repair companies and Thomas was able to provide the earliest appointment at 8:00 this morning. Mandy in dispatch was fabulous. She had me laughing the entire time. Tom arrived right on time. He figured out the problem very quickly. Tom was so honest. He explained that the washing machine was from 2008!!! It was here when we bought the house a few years ago. He said we could pay to fix it, but other parts were also bad. Tom recommended buying a new washing machine. Tom made a suggestion as to who to call and stayed with me while I made the call and ordered the washing machine. He went above and beyond. Tom easily could have left as soon as I decided to not do the repairs, He made sure I selected a washing machine that met our needs. It will be delivered in the morning. What could have been an absolute nightmare turned out to be incredibly easy. You would be well served to use Thomas Home Services for all of your home repairs. I certainly will in the future.". MIKEL PERRY2025-07-15Trustindex verifies that the original source of the review is Google. Excellent service. Joe, the tech provided pics and explained the compinents of theA/C system. He provided a side by side reading next to the manufactor's range. He rinsed off the outside unit. I had NOT seen this type of service in AZ period. 5 STARS to Thomas Home ServicesVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
EXCELLENT Based on 818 reviews Diane Parr2025-08-02Trustindex verifies that the original source of the review is Google. Great service from Mike! I called this morning since my dryer was not heating and got an appointment the same day. Thank you! Mel Axelrod2025-08-01Trustindex verifies that the original source of the review is Google. Thomas arrived on time, he was very personable and knowledgeable. I will definitely use this company again for future appliance repairs if needed. rose danaher2025-08-01Trustindex verifies that the original source of the review is Google. great company great technician. highly recommend. Joan Schutte2025-07-31Trustindex verifies that the original source of the review is Google. I had a wonderful experience with everyone I interacted with at Thomas Home Repair! I will highly recommend them to family and friends!!! Laura Ziff2025-07-24Trustindex verifies that the original source of the review is Google. I just experienced the best customer service ever!!! Yesterday, I opened my washing machine to do laundry and water came gushing out of it. I called two different appliance repair companies and Thomas was able to provide the earliest appointment at 8:00 this morning. Mandy in dispatch was fabulous. She had me laughing the entire time. Tom arrived right on time. He figured out the problem very quickly. Tom was so honest. He explained that the washing machine was from 2008!!! It was here when we bought the house a few years ago. He said we could pay to fix it, but other parts were also bad. Tom recommended buying a new washing machine. Tom made a suggestion as to who to call and stayed with me while I made the call and ordered the washing machine. He went above and beyond. Tom easily could have left as soon as I decided to not do the repairs, He made sure I selected a washing machine that met our needs. It will be delivered in the morning. What could have been an absolute nightmare turned out to be incredibly easy. You would be well served to use Thomas Home Services for all of your home repairs. I certainly will in the future.". MIKEL PERRY2025-07-15Trustindex verifies that the original source of the review is Google. Excellent service. Joe, the tech provided pics and explained the compinents of theA/C system. He provided a side by side reading next to the manufactor's range. He rinsed off the outside unit. I had NOT seen this type of service in AZ period. 5 STARS to Thomas Home ServicesVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Preventative Maintenance for Heat Pumps
While heat pumps are durable, they need regular maintenance to stay in top condition. Scheduling preventative maintenance with Thomas Home Services can help you avoid unexpected breakdowns and costly repairs. Our maintenance services include:
Cleaning Coils and Filters: Dirty coils and filters reduce efficiency and can cause your heat pump to overheat or freeze. We’ll ensure everything is clean and functioning properly.
Inspecting Refrigerant Levels: Low refrigerant can damage your heat pump. During maintenance, we check levels and recharge the system as needed.
Lubricating Moving Parts: Proper lubrication of the motor and other components reduces friction, ensuring smooth operation and extending the life of your system.
Join the Thomas Loyalty Club
For homeowners who want to stay on top of their heating maintenance and enjoy added benefits, we offer the Thomas Loyalty Club. For just $25 a month, you’ll receive:
Priority Service: Get front-of-the-line service when you need repairs.
Exclusive Discounts: Enjoy discounts on repairs and services, saving you money throughout the year.
Two Tune-Ups Per Year: We’ll take care of both your heating and cooling systems with two annual tune-ups to ensure everything is running at peak performance.
Ask Us About The Thomas Home Warranty!
Introducing the Thomas Home Warranty—an unbeatable shield for your peace of mind! When everyday wear and tear cause hiccups with your covered items, our team of skilled technicians swoops in to tackle above-ground repairs at absolutely no cost to you*. Just a small $95 deductible unlocks a world of worry-free living—no hidden fees, no surprises. And if a covered item can’t be fixed, we’ll replace it with a top-notch builder-grade alternative, all for the same $95 deductible. From plumbing to HVAC, electric to appliances, we’ve got your home covered. Experience seamless living with Thomas Home Warranty—your ultimate protection against household headaches.