Accessibility Statement
This is the official accessibility statement for the Thomas Home Services website. If you have any questions, comments, or suggestions, please feel free to fill out our contact form.
Access Keys
Most modern browsers support jumping to specific links within a website through the use of keyboard shortcuts (called access keys) defined by the website. On Windows, you can press ALT + an access key (or ALT + Shift + an access key for Firefox); on Macintosh, you can press Control + Option + an access key.
| Access Key | Description |
|---|---|
| 1 | Home page |
| 2 | Skip over navigation and go directly to content |
| 3 | Site Map |
| 9 | Contact |
| 0 | Accessibility Statement and access key listing |
Standards Compliance
All pages throughout this website comply with priority 1 guidelines of the W3 Web Content Accessibility Guidelines and the U.S. Federal Government Section 508 Guidelines.
All pages throughout this website validate as XHTML 1 Strict. They are structured using semantic markup. For example, an H1 tag is used for the title of each page, H2 is used for subheadings, H3 for tertiary headings, etc. In particular, this enables JAWS users to skip to the next post using ALT+INSERT+2.
All table cells are explicitly associated with their corresponding header cells to aid screen readers in rendering them in a clear and meaningful way. Where applicable, all tables contain captions and summaries.
Navigation aids
All pages have rel=”home” links to aid navigation in text–only browsers.
All pages have a “skip navigation” link to allow text–only browsers and screen readers to skip directly to the content of the document.
A Site Map is available which contains links to all of the pages within the website.
Links
Whenever possible, link text is written to make sense out of context to aid browsers (such as JAWS, Home Page Reader, Lynx, and Opera) that allow the user to browse a list of links culled from a page. Many links contain additional descriptive information in the title tag.
There are no links that contain Javascript in their href attributes. All links can be followed by any browser, regardless of whether scripting is turned off. All links that open new windows inform the user within the contents of the title attribute.
Images
All images include descriptive text provided through the alt attribute.
Design
This site uses cascading style sheets for visual layout. If your browser does not support style sheets, the content of the page is still readable.
This site uses only relative font sizes to ensure compatibility with text resizing features in visual browsers.
Hear From Just a Few of Our Happy Customers!
EXCELLENT Based on 1247 reviews Posted on Jose R. MendozaTrustindex verifies that the original source of the review is Google. Very good service overall.Posted on Mari MackTrustindex verifies that the original source of the review is Google. Love this company! Rylee was awesome. He took the time to diagnose and explain the issues and executed each solution. We appreciate him being super attentive and getting each task completed with no issues. Highly recommend. Ty guys!Posted on William StephensTrustindex verifies that the original source of the review is Google. I had a great experience with Thomas Home Services. They repaired my Sub-Zero wine cooler, which I use to store water bottles, and had it working properly in about an hour. The technician was professional, knowledgeable, and efficient throughout the entire service call. I especially appreciate that they honored my veteran’s discount, which shows they value and respect those who have served. It’s refreshing to work with a company that provides excellent customer service and stands behind its commitments. I highly recommend Thomas Home Services to anyone needing appliance repairs. Fast, professional service and a job well done. Thank you!Posted on Rodney SandsTrustindex verifies that the original source of the review is Google. Good work on time and knew what the problem was.Posted on Thomas GoodfellowTrustindex verifies that the original source of the review is Google. I recently moved from Fountain Hills AZ to Buckeye AZ. My refrigerator was also moved with my possessions, and when unloaded I plugged it in. It worked for about an hour then quit. The GFCI would get tripped and shut off power to the fridge. If reset it and it would either run for a number of hours, or would immediately trip and cut off power to the fridge again. I called Thomas Plumbing and they had me scheduled for a two hour window appointment the very next day. They advised me that their technician Delphi would be my technician. I was surprised to see that Delphi made it in the appointment window. She was extremely professional and knowledgeable. She did all the diagnostics on the fridge and explained that it would draw a lot of amps when starting the compressor. She also verified that when it was operating that all systems were good. Delphi reviewed the owners manual for the fridge and confirmed that the manufacturer specified that the fridge should be on a dedicated power source, with no GFCI in the line because when starting up, and re starting the compressor to maintain the cooler temps inside the fridge the high amps could trick the GFCI into thinking there was a short causing it to trip and shut off power to the fridge until it was reset again. It was an easy fix, simply remove the existing GFCI and replace it with a conventional outlet with ground. ( this outlet was on a dedicated circuit and no other wiring concerns were present ) If there were more than one outlets on this circuit then I would have called an electrician to complete the job. Thomas is lucky to have a technician that truly knows her stuff, and took the extra mile to make sure she came up with the correct diagnosis and resolve for my concerns. Since I had the outlet needed in my tool box, I was able to replace the GFCI with a conventional outlet in about 15 minutes. And now the fridge has been performing as it should with no interruptions since the outlet was changed. Thanks to Delphi!Posted on Diana WestTrustindex verifies that the original source of the review is Google. family owned! honest and thorough! would highly recommendPosted on Sue WelterTrustindex verifies that the original source of the review is Google. Excellent communication from the company. Tech was very professional and friendly.Posted on Mary RaussTrustindex verifies that the original source of the review is Google. Armon came today, to work on my dryer. Not only was he on the earlier side of my appt window but he had my dryer fixed in a short time!! He was AMAZING!!! I'm thankful that i invest in their Home warranty and recently added their other maintenance pkg called TLC, (which covers items like your AC & Plumbing. The double service is great, call them and ask for Armon, you can't go wrong!!Posted on Tony D'AnnunzioTrustindex verifies that the original source of the review is Google. Professional, clean and prompt. Tech was knowledgeable and personableVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
EXCELLENT Based on 1247 reviews Posted on Jose R. MendozaTrustindex verifies that the original source of the review is Google. Very good service overall.Posted on Mari MackTrustindex verifies that the original source of the review is Google. Love this company! Rylee was awesome. He took the time to diagnose and explain the issues and executed each solution. We appreciate him being super attentive and getting each task completed with no issues. Highly recommend. Ty guys!Posted on William StephensTrustindex verifies that the original source of the review is Google. I had a great experience with Thomas Home Services. They repaired my Sub-Zero wine cooler, which I use to store water bottles, and had it working properly in about an hour. The technician was professional, knowledgeable, and efficient throughout the entire service call. I especially appreciate that they honored my veteran’s discount, which shows they value and respect those who have served. It’s refreshing to work with a company that provides excellent customer service and stands behind its commitments. I highly recommend Thomas Home Services to anyone needing appliance repairs. Fast, professional service and a job well done. Thank you!Posted on Rodney SandsTrustindex verifies that the original source of the review is Google. Good work on time and knew what the problem was.Posted on Thomas GoodfellowTrustindex verifies that the original source of the review is Google. I recently moved from Fountain Hills AZ to Buckeye AZ. My refrigerator was also moved with my possessions, and when unloaded I plugged it in. It worked for about an hour then quit. The GFCI would get tripped and shut off power to the fridge. If reset it and it would either run for a number of hours, or would immediately trip and cut off power to the fridge again. I called Thomas Plumbing and they had me scheduled for a two hour window appointment the very next day. They advised me that their technician Delphi would be my technician. I was surprised to see that Delphi made it in the appointment window. She was extremely professional and knowledgeable. She did all the diagnostics on the fridge and explained that it would draw a lot of amps when starting the compressor. She also verified that when it was operating that all systems were good. Delphi reviewed the owners manual for the fridge and confirmed that the manufacturer specified that the fridge should be on a dedicated power source, with no GFCI in the line because when starting up, and re starting the compressor to maintain the cooler temps inside the fridge the high amps could trick the GFCI into thinking there was a short causing it to trip and shut off power to the fridge until it was reset again. It was an easy fix, simply remove the existing GFCI and replace it with a conventional outlet with ground. ( this outlet was on a dedicated circuit and no other wiring concerns were present ) If there were more than one outlets on this circuit then I would have called an electrician to complete the job. Thomas is lucky to have a technician that truly knows her stuff, and took the extra mile to make sure she came up with the correct diagnosis and resolve for my concerns. Since I had the outlet needed in my tool box, I was able to replace the GFCI with a conventional outlet in about 15 minutes. And now the fridge has been performing as it should with no interruptions since the outlet was changed. Thanks to Delphi!Posted on Diana WestTrustindex verifies that the original source of the review is Google. family owned! honest and thorough! would highly recommendPosted on Sue WelterTrustindex verifies that the original source of the review is Google. Excellent communication from the company. Tech was very professional and friendly.Posted on Mary RaussTrustindex verifies that the original source of the review is Google. Armon came today, to work on my dryer. Not only was he on the earlier side of my appt window but he had my dryer fixed in a short time!! He was AMAZING!!! I'm thankful that i invest in their Home warranty and recently added their other maintenance pkg called TLC, (which covers items like your AC & Plumbing. The double service is great, call them and ask for Armon, you can't go wrong!!Posted on Tony D'AnnunzioTrustindex verifies that the original source of the review is Google. Professional, clean and prompt. Tech was knowledgeable and personableVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
EXCELLENT Based on 1247 reviews Posted on Jose R. MendozaTrustindex verifies that the original source of the review is Google. Very good service overall.Posted on Mari MackTrustindex verifies that the original source of the review is Google. Love this company! Rylee was awesome. He took the time to diagnose and explain the issues and executed each solution. We appreciate him being super attentive and getting each task completed with no issues. Highly recommend. Ty guys!Posted on William StephensTrustindex verifies that the original source of the review is Google. I had a great experience with Thomas Home Services. They repaired my Sub-Zero wine cooler, which I use to store water bottles, and had it working properly in about an hour. The technician was professional, knowledgeable, and efficient throughout the entire service call. I especially appreciate that they honored my veteran’s discount, which shows they value and respect those who have served. It’s refreshing to work with a company that provides excellent customer service and stands behind its commitments. I highly recommend Thomas Home Services to anyone needing appliance repairs. Fast, professional service and a job well done. Thank you!Posted on Rodney SandsTrustindex verifies that the original source of the review is Google. Good work on time and knew what the problem was.Posted on Thomas GoodfellowTrustindex verifies that the original source of the review is Google. I recently moved from Fountain Hills AZ to Buckeye AZ. My refrigerator was also moved with my possessions, and when unloaded I plugged it in. It worked for about an hour then quit. The GFCI would get tripped and shut off power to the fridge. If reset it and it would either run for a number of hours, or would immediately trip and cut off power to the fridge again. I called Thomas Plumbing and they had me scheduled for a two hour window appointment the very next day. They advised me that their technician Delphi would be my technician. I was surprised to see that Delphi made it in the appointment window. She was extremely professional and knowledgeable. She did all the diagnostics on the fridge and explained that it would draw a lot of amps when starting the compressor. She also verified that when it was operating that all systems were good. Delphi reviewed the owners manual for the fridge and confirmed that the manufacturer specified that the fridge should be on a dedicated power source, with no GFCI in the line because when starting up, and re starting the compressor to maintain the cooler temps inside the fridge the high amps could trick the GFCI into thinking there was a short causing it to trip and shut off power to the fridge until it was reset again. It was an easy fix, simply remove the existing GFCI and replace it with a conventional outlet with ground. ( this outlet was on a dedicated circuit and no other wiring concerns were present ) If there were more than one outlets on this circuit then I would have called an electrician to complete the job. Thomas is lucky to have a technician that truly knows her stuff, and took the extra mile to make sure she came up with the correct diagnosis and resolve for my concerns. Since I had the outlet needed in my tool box, I was able to replace the GFCI with a conventional outlet in about 15 minutes. And now the fridge has been performing as it should with no interruptions since the outlet was changed. Thanks to Delphi!Posted on Diana WestTrustindex verifies that the original source of the review is Google. family owned! honest and thorough! would highly recommendPosted on Sue WelterTrustindex verifies that the original source of the review is Google. Excellent communication from the company. Tech was very professional and friendly.Posted on Mary RaussTrustindex verifies that the original source of the review is Google. Armon came today, to work on my dryer. Not only was he on the earlier side of my appt window but he had my dryer fixed in a short time!! He was AMAZING!!! I'm thankful that i invest in their Home warranty and recently added their other maintenance pkg called TLC, (which covers items like your AC & Plumbing. The double service is great, call them and ask for Armon, you can't go wrong!!Posted on Tony D'AnnunzioTrustindex verifies that the original source of the review is Google. Professional, clean and prompt. Tech was knowledgeable and personableVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
EXCELLENT Based on 1247 reviews Posted on Jose R. MendozaTrustindex verifies that the original source of the review is Google. Very good service overall.Posted on Mari MackTrustindex verifies that the original source of the review is Google. Love this company! Rylee was awesome. He took the time to diagnose and explain the issues and executed each solution. We appreciate him being super attentive and getting each task completed with no issues. Highly recommend. Ty guys!Posted on William StephensTrustindex verifies that the original source of the review is Google. I had a great experience with Thomas Home Services. They repaired my Sub-Zero wine cooler, which I use to store water bottles, and had it working properly in about an hour. The technician was professional, knowledgeable, and efficient throughout the entire service call. I especially appreciate that they honored my veteran’s discount, which shows they value and respect those who have served. It’s refreshing to work with a company that provides excellent customer service and stands behind its commitments. I highly recommend Thomas Home Services to anyone needing appliance repairs. Fast, professional service and a job well done. Thank you!Posted on Rodney SandsTrustindex verifies that the original source of the review is Google. Good work on time and knew what the problem was.Posted on Thomas GoodfellowTrustindex verifies that the original source of the review is Google. I recently moved from Fountain Hills AZ to Buckeye AZ. My refrigerator was also moved with my possessions, and when unloaded I plugged it in. It worked for about an hour then quit. The GFCI would get tripped and shut off power to the fridge. If reset it and it would either run for a number of hours, or would immediately trip and cut off power to the fridge again. I called Thomas Plumbing and they had me scheduled for a two hour window appointment the very next day. They advised me that their technician Delphi would be my technician. I was surprised to see that Delphi made it in the appointment window. She was extremely professional and knowledgeable. She did all the diagnostics on the fridge and explained that it would draw a lot of amps when starting the compressor. She also verified that when it was operating that all systems were good. Delphi reviewed the owners manual for the fridge and confirmed that the manufacturer specified that the fridge should be on a dedicated power source, with no GFCI in the line because when starting up, and re starting the compressor to maintain the cooler temps inside the fridge the high amps could trick the GFCI into thinking there was a short causing it to trip and shut off power to the fridge until it was reset again. It was an easy fix, simply remove the existing GFCI and replace it with a conventional outlet with ground. ( this outlet was on a dedicated circuit and no other wiring concerns were present ) If there were more than one outlets on this circuit then I would have called an electrician to complete the job. Thomas is lucky to have a technician that truly knows her stuff, and took the extra mile to make sure she came up with the correct diagnosis and resolve for my concerns. Since I had the outlet needed in my tool box, I was able to replace the GFCI with a conventional outlet in about 15 minutes. And now the fridge has been performing as it should with no interruptions since the outlet was changed. Thanks to Delphi!Posted on Diana WestTrustindex verifies that the original source of the review is Google. family owned! honest and thorough! would highly recommendPosted on Sue WelterTrustindex verifies that the original source of the review is Google. Excellent communication from the company. Tech was very professional and friendly.Posted on Mary RaussTrustindex verifies that the original source of the review is Google. Armon came today, to work on my dryer. Not only was he on the earlier side of my appt window but he had my dryer fixed in a short time!! He was AMAZING!!! I'm thankful that i invest in their Home warranty and recently added their other maintenance pkg called TLC, (which covers items like your AC & Plumbing. The double service is great, call them and ask for Armon, you can't go wrong!!Posted on Tony D'AnnunzioTrustindex verifies that the original source of the review is Google. Professional, clean and prompt. Tech was knowledgeable and personableVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
EXCELLENT Based on 1247 reviews Posted on Jose R. MendozaTrustindex verifies that the original source of the review is Google. Very good service overall.Posted on Mari MackTrustindex verifies that the original source of the review is Google. Love this company! Rylee was awesome. He took the time to diagnose and explain the issues and executed each solution. We appreciate him being super attentive and getting each task completed with no issues. Highly recommend. Ty guys!Posted on William StephensTrustindex verifies that the original source of the review is Google. I had a great experience with Thomas Home Services. They repaired my Sub-Zero wine cooler, which I use to store water bottles, and had it working properly in about an hour. The technician was professional, knowledgeable, and efficient throughout the entire service call. I especially appreciate that they honored my veteran’s discount, which shows they value and respect those who have served. It’s refreshing to work with a company that provides excellent customer service and stands behind its commitments. I highly recommend Thomas Home Services to anyone needing appliance repairs. Fast, professional service and a job well done. Thank you!Posted on Rodney SandsTrustindex verifies that the original source of the review is Google. Good work on time and knew what the problem was.Posted on Thomas GoodfellowTrustindex verifies that the original source of the review is Google. I recently moved from Fountain Hills AZ to Buckeye AZ. My refrigerator was also moved with my possessions, and when unloaded I plugged it in. It worked for about an hour then quit. The GFCI would get tripped and shut off power to the fridge. If reset it and it would either run for a number of hours, or would immediately trip and cut off power to the fridge again. I called Thomas Plumbing and they had me scheduled for a two hour window appointment the very next day. They advised me that their technician Delphi would be my technician. I was surprised to see that Delphi made it in the appointment window. She was extremely professional and knowledgeable. She did all the diagnostics on the fridge and explained that it would draw a lot of amps when starting the compressor. She also verified that when it was operating that all systems were good. Delphi reviewed the owners manual for the fridge and confirmed that the manufacturer specified that the fridge should be on a dedicated power source, with no GFCI in the line because when starting up, and re starting the compressor to maintain the cooler temps inside the fridge the high amps could trick the GFCI into thinking there was a short causing it to trip and shut off power to the fridge until it was reset again. It was an easy fix, simply remove the existing GFCI and replace it with a conventional outlet with ground. ( this outlet was on a dedicated circuit and no other wiring concerns were present ) If there were more than one outlets on this circuit then I would have called an electrician to complete the job. Thomas is lucky to have a technician that truly knows her stuff, and took the extra mile to make sure she came up with the correct diagnosis and resolve for my concerns. Since I had the outlet needed in my tool box, I was able to replace the GFCI with a conventional outlet in about 15 minutes. And now the fridge has been performing as it should with no interruptions since the outlet was changed. Thanks to Delphi!Posted on Diana WestTrustindex verifies that the original source of the review is Google. family owned! honest and thorough! would highly recommendPosted on Sue WelterTrustindex verifies that the original source of the review is Google. Excellent communication from the company. Tech was very professional and friendly.Posted on Mary RaussTrustindex verifies that the original source of the review is Google. Armon came today, to work on my dryer. Not only was he on the earlier side of my appt window but he had my dryer fixed in a short time!! He was AMAZING!!! I'm thankful that i invest in their Home warranty and recently added their other maintenance pkg called TLC, (which covers items like your AC & Plumbing. The double service is great, call them and ask for Armon, you can't go wrong!!Posted on Tony D'AnnunzioTrustindex verifies that the original source of the review is Google. Professional, clean and prompt. Tech was knowledgeable and personableVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
EXCELLENT Based on 1247 reviews Posted on Jose R. MendozaTrustindex verifies that the original source of the review is Google. Very good service overall.Posted on Mari MackTrustindex verifies that the original source of the review is Google. Love this company! Rylee was awesome. He took the time to diagnose and explain the issues and executed each solution. We appreciate him being super attentive and getting each task completed with no issues. Highly recommend. Ty guys!Posted on William StephensTrustindex verifies that the original source of the review is Google. I had a great experience with Thomas Home Services. They repaired my Sub-Zero wine cooler, which I use to store water bottles, and had it working properly in about an hour. The technician was professional, knowledgeable, and efficient throughout the entire service call. I especially appreciate that they honored my veteran’s discount, which shows they value and respect those who have served. It’s refreshing to work with a company that provides excellent customer service and stands behind its commitments. I highly recommend Thomas Home Services to anyone needing appliance repairs. Fast, professional service and a job well done. Thank you!Posted on Rodney SandsTrustindex verifies that the original source of the review is Google. Good work on time and knew what the problem was.Posted on Thomas GoodfellowTrustindex verifies that the original source of the review is Google. I recently moved from Fountain Hills AZ to Buckeye AZ. My refrigerator was also moved with my possessions, and when unloaded I plugged it in. It worked for about an hour then quit. The GFCI would get tripped and shut off power to the fridge. If reset it and it would either run for a number of hours, or would immediately trip and cut off power to the fridge again. I called Thomas Plumbing and they had me scheduled for a two hour window appointment the very next day. They advised me that their technician Delphi would be my technician. I was surprised to see that Delphi made it in the appointment window. She was extremely professional and knowledgeable. She did all the diagnostics on the fridge and explained that it would draw a lot of amps when starting the compressor. She also verified that when it was operating that all systems were good. Delphi reviewed the owners manual for the fridge and confirmed that the manufacturer specified that the fridge should be on a dedicated power source, with no GFCI in the line because when starting up, and re starting the compressor to maintain the cooler temps inside the fridge the high amps could trick the GFCI into thinking there was a short causing it to trip and shut off power to the fridge until it was reset again. It was an easy fix, simply remove the existing GFCI and replace it with a conventional outlet with ground. ( this outlet was on a dedicated circuit and no other wiring concerns were present ) If there were more than one outlets on this circuit then I would have called an electrician to complete the job. Thomas is lucky to have a technician that truly knows her stuff, and took the extra mile to make sure she came up with the correct diagnosis and resolve for my concerns. Since I had the outlet needed in my tool box, I was able to replace the GFCI with a conventional outlet in about 15 minutes. And now the fridge has been performing as it should with no interruptions since the outlet was changed. Thanks to Delphi!Posted on Diana WestTrustindex verifies that the original source of the review is Google. family owned! honest and thorough! would highly recommendPosted on Sue WelterTrustindex verifies that the original source of the review is Google. Excellent communication from the company. Tech was very professional and friendly.Posted on Mary RaussTrustindex verifies that the original source of the review is Google. Armon came today, to work on my dryer. Not only was he on the earlier side of my appt window but he had my dryer fixed in a short time!! He was AMAZING!!! I'm thankful that i invest in their Home warranty and recently added their other maintenance pkg called TLC, (which covers items like your AC & Plumbing. The double service is great, call them and ask for Armon, you can't go wrong!!Posted on Tony D'AnnunzioTrustindex verifies that the original source of the review is Google. Professional, clean and prompt. Tech was knowledgeable and personableVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more