Fast, Reliable Home Solutions in Gilbert, AZ Since 1946
Living in Gilbert means enjoying the best of the East Valley—from the Heritage District to the Riparian Preserve. But when your AC fails in July or a water heater leaks in the middle of the night, you need a local team that actually knows your neighborhood.
At Thomas Home Services, we don’t just work in Gilbert; we live here. Whether you’re in Agritopia, Seville, or Val Vista Lakes, our licensed technicians are minutes away, ready to restore your comfort with our signature money-back guarantee.

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EXCELLENT Based on 1247 reviews Posted on Jose R. MendozaTrustindex verifies that the original source of the review is Google. Very good service overall.Posted on Mari MackTrustindex verifies that the original source of the review is Google. Love this company! Rylee was awesome. He took the time to diagnose and explain the issues and executed each solution. We appreciate him being super attentive and getting each task completed with no issues. Highly recommend. Ty guys!Posted on William StephensTrustindex verifies that the original source of the review is Google. I had a great experience with Thomas Home Services. They repaired my Sub-Zero wine cooler, which I use to store water bottles, and had it working properly in about an hour. The technician was professional, knowledgeable, and efficient throughout the entire service call. I especially appreciate that they honored my veteran’s discount, which shows they value and respect those who have served. It’s refreshing to work with a company that provides excellent customer service and stands behind its commitments. I highly recommend Thomas Home Services to anyone needing appliance repairs. Fast, professional service and a job well done. Thank you!Posted on Rodney SandsTrustindex verifies that the original source of the review is Google. Good work on time and knew what the problem was.Posted on Thomas GoodfellowTrustindex verifies that the original source of the review is Google. I recently moved from Fountain Hills AZ to Buckeye AZ. My refrigerator was also moved with my possessions, and when unloaded I plugged it in. It worked for about an hour then quit. The GFCI would get tripped and shut off power to the fridge. If reset it and it would either run for a number of hours, or would immediately trip and cut off power to the fridge again. I called Thomas Plumbing and they had me scheduled for a two hour window appointment the very next day. They advised me that their technician Delphi would be my technician. I was surprised to see that Delphi made it in the appointment window. She was extremely professional and knowledgeable. She did all the diagnostics on the fridge and explained that it would draw a lot of amps when starting the compressor. She also verified that when it was operating that all systems were good. Delphi reviewed the owners manual for the fridge and confirmed that the manufacturer specified that the fridge should be on a dedicated power source, with no GFCI in the line because when starting up, and re starting the compressor to maintain the cooler temps inside the fridge the high amps could trick the GFCI into thinking there was a short causing it to trip and shut off power to the fridge until it was reset again. It was an easy fix, simply remove the existing GFCI and replace it with a conventional outlet with ground. ( this outlet was on a dedicated circuit and no other wiring concerns were present ) If there were more than one outlets on this circuit then I would have called an electrician to complete the job. Thomas is lucky to have a technician that truly knows her stuff, and took the extra mile to make sure she came up with the correct diagnosis and resolve for my concerns. Since I had the outlet needed in my tool box, I was able to replace the GFCI with a conventional outlet in about 15 minutes. And now the fridge has been performing as it should with no interruptions since the outlet was changed. Thanks to Delphi!Posted on Diana WestTrustindex verifies that the original source of the review is Google. family owned! honest and thorough! would highly recommendPosted on Sue WelterTrustindex verifies that the original source of the review is Google. Excellent communication from the company. Tech was very professional and friendly.Posted on Mary RaussTrustindex verifies that the original source of the review is Google. Armon came today, to work on my dryer. Not only was he on the earlier side of my appt window but he had my dryer fixed in a short time!! He was AMAZING!!! I'm thankful that i invest in their Home warranty and recently added their other maintenance pkg called TLC, (which covers items like your AC & Plumbing. The double service is great, call them and ask for Armon, you can't go wrong!!Posted on Tony D'AnnunzioTrustindex verifies that the original source of the review is Google. Professional, clean and prompt. Tech was knowledgeable and personableVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Gilbert’s rapid growth and unique water profile mean your pipes face specific challenges—namely high mineral content and hard water buildup. We provide:
Emergency Leak Repair: From burst pipes to slab leaks, we stop the damage fast.
Water Softeners & RO Systems: Protect your appliances and skin from Gilbert’s hard water with custom filtration.
Water Heater Solutions: Fast repairs and installs for tank and tankless water heaters.
Drain & Sewer Clearing: High-tech camera inspections and clearing for stubborn blockages.
When the Arizona heat hits triple digits, your AC isn’t a luxury—it’s a necessity. We keep Gilbert cool with:
24/7 AC Repair: We service all major brands (Trane, Lennox, Carrier, and more).
Precision Tune-Ups: Prevent breakdowns with our Thomas Loyalty Club maintenance plans.
High-Efficiency Replacements: Upgrade to a modern system that handles the desert heat without breaking the bank.
Indoor Air Quality: UV lights and high-grade filters to combat East Valley dust and allergens.
Why spend thousands on a new fridge when a professional repair can add years to its life? Our appliance pros handle:
Kitchen: Refrigerators, dishwashers, ovens, and ranges.
Laundry: Washers and dryers (including vent cleaning for fire safety).
Specialty: Built-in microwaves and ice makers.
Neighborhood Knowledge: We know the plumbing layouts in The Islands and the HVAC needs of Power Ranch homes.
No High-Pressure Sales: Our techs are paid to fix your home, not to sell you things you don’t need.
The Thomas Guarantee: If you aren’t 100% satisfied with our work, we’ll make it right or give you your money back.
Transparent Pricing: You’ll see the price before we start—no “hidden fees” or “after-hours” surprises.
For just $25/month, our Thomas Loyalty Club gives you priority service, two AC tune-ups per year, and exclusive discounts. Pair it with the Thomas Home Warranty for maximum coverage on plumbing, HVAC, and appliance repairs — with no hidden “non-covered” costs.
How hard is the water in Gilbert?
Gilbert is known for very hard water, often exceeding 15 grains per gallon. This can cause scale buildup in your water heater and dishwashers. We recommend a water softener to extend the life of your plumbing.
How often should I service my AC in the East Valley?
Due to our extreme heat and dust, we recommend a “Spring Check” in March/April and a “Heating Check” in October/November. Members of our Loyalty Club get both included!
Do you offer emergency services on weekends?
Yes! We understand that home emergencies don’t follow a 9-to-5 schedule. Call us anytime at 480-279-5511.
From Higley Groves to The Islands, Thomas Home Services is ready to keep your Gilbert home running smoothly. Call us today at 480-279-5511 or book online to schedule your next repair or tune-up!
MOVE FAST ON THESE GREAT OFFERS

Introducing the Thomas Home Warranty—an unbeatable shield for your peace of mind! When everyday wear and tear cause hiccups with your covered items, our team of skilled technicians swoops in to tackle above-ground repairs at absolutely no cost to you*. Just a small $95 deductible unlocks a world of worry-free living—no hidden fees, no surprises. And if a covered item can’t be fixed, we’ll replace it with a top-notch builder-grade alternative, all for the same $95 deductible. From plumbing to HVAC, electric to appliances, we’ve got your home covered. Experience seamless living with Thomas Home Warranty—your ultimate protection against household headaches.
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